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Privacy Policy - Rape & Sexual Abuse Support Service South Buckinghamshire (RSASS)

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The Rape & Sexual Abuse Support Service South Buckinghamshire (RSASS) is a registered charity (NO. 1189311) dedicated to providing specialised support for survivors of sexual violence who have experienced any form of sexual abuse. This notice outlines the information collection practices of RSASS and its intended use.

Rape & Sexual Abuse Support Service South Buckinghamshire acts as a "data controller" for the personal data you provide. This means we are responsible for determining how we gather and utilise your personal information. We are obliged under data protection laws to inform you about the details included in this privacy notice.

Should you have inquiries about this privacy notice, we encourage you to reach out for further discussion. You can contact us via email at office@rsass.uk or by phone at 01494 358486.

We commit to complying with data protection regulations, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This entails ensuring that your personal information is:

  • Used lawfully, fairly, and transparently.

  • Collected solely for valid and clearly explained purposes, avoiding incompatible use.

  • Relevant to the disclosed purposes and limited to those specific objectives.

  • Accurate and kept up-to-date.

  • Retained only for the duration necessary for the stated purposes.

  • Stored securely.

 
 
What type of information will we collect about you?

 
Website Visitors:

When you visit our website at rsass.uk, we utilise a third-party service, Google Analytics, to gather anonymous information about your website usage. This includes search terms used to find our website, pages visited, and the duration of your stay. This aids us in understanding website usage patterns and improving its utility. Please note that this policy ceases to apply if you follow a link from our site to another, as we are not responsible for external websites' information handling practices.

External Training Attendees:

For those attending our external training courses, we will collect your contact details and name to provide pertinent information and invoicing. With your consent, we might also notify you about future training opportunities. If you use external platforms like Eventbrite to register, please review their privacy notices.

Your feedback from training may be used in anonymised form for reporting to funders.

Mailing List Subscribers:

Subscribers to our mailing list will be asked for their email address and name. This data is solely used to send information you've subscribed to, and it will not be shared with third parties. Our mailing list data is securely managed on our MailChimp system.

 
Donors:

Information collected from donors might include name, email address, address, phone numbers, financial details, and credit card information. This data is provided either through donations or correspondence. We may also collaborate with third-party platforms like JustGiving, which could share information you've authorised.

 
Service Recipients:

For those seeking support services, we might collect your name, contact details, equalities monitoring information, personal history related to experiences of sexual violence, and details about your circumstances. This data aids in providing tailored assistance and maintaining records of interactions. We prioritise your safety and may share information as needed to safeguard you or others.

 
Data Collection Process:

Any member of RSASS's staff or volunteers with whom you interact might collect this information.

 
Data Use and Sharing:

We collect information for various reasons, including practical communication, ensuring high-quality services, demonstrating responsible and professional practices, and prioritising safety. We also utilise anonymised data for reporting and service improvement. We adhere to legal principles when using personal information.

We share data within RSASS staff and volunteers and, when necessary, with external parties under stringent confidentiality guidelines. This includes sharing anonymised information with funders and external agencies. Data security measures are in place, and appropriate third-party service providers are used.

 
Your Rights:

As per data protection laws, you have rights including access to your information, rectification, erasure, data portability, and more. To exercise these rights, you can contact us via email or post. You can also file a complaint with the Information Commissioner’s Office (ICO) if you have concerns about our data usage.

 
Consent Withdrawal:

If you have provided consent for specific data processing, you can withdraw it at any time.

 
Privacy Notice Updates:

We reserve the right to update this privacy notice and will provide amended versions on our website. Your feedback is welcome as we continuously strive to maintain high standards in data handling.

We are dedicated to ensuring your information fair and appropriate use. If you have questions or concerns about this privacy notice, please feel free to reach out to us through email or phone. If you require more information about data protection laws or wish to report concerns, you can find resources on the ICO website.

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